Comedy FAQs Share: Tweet What time do the doors open? The doors open at 8pm. If you are dining, you will need to arrive for 7:30pm How long does the show last? The show is approximately 2 hours 15min long with two intervals. Sometimes the shows do over run slightly especially when the audience and comedian are having a good time. We aim for an 11pm finish. Can I get a refund on ticket if I or a friend cannot attend? Unfortunately we cannot offer refunds on any tickets purchased for our events. On the rare occasion an event is completely sold out, we may be able to sell your tickets on, but this is strictly at Management’s discretion and only in extreme circumstances. But unless a performance is cancelled, all tickets are non-refundable. Can I reserve seats? Only bookings with 6 or more people can be guaranteed a table together. We work on a strict first come first serve basis. Seats may on occasions be reserved for acts or guests at the Management’s discretion. Can I choose where I sit? If guests have any special requirements, such as medical, we will always endeavour to do whatever we can to make your visit more enjoyable. We are unfortunately unable to take requests on seat or table location. Plans are drawn up in advance and front of house staff pre-plan all the seating. 98% of guests ask “not to sit at the front” obviously, somebody has to. Once you have been seated, we do ask guests to remain with that seat, when guests begin to move seats it makes it very difficult for the staff to seat other guests, and may delay the performance. Is there a dress code? No. Although if your attire stops others enjoying the show I.e. flashing lights, big hats etc. We will ask you to remove the item from the auditorium. We do also do not allow any balloons or large items into the Auditorium as these can spoil other guests view. Can I bring my own food and drink into the building? No. We are licenced premises and have a very strict policy on food and drink. Only food and drink purchased on the premises may be consumed. Is heckling allowed? Heckling is a part of live comedy, but it can become tiresome and irritating for other members of the audience if it’s overdone. If an audience member constantly interrupts a performer or if the heckling is vicious, racist, or in any other way offensive in our opinion we will take action to put a stop to it. In most cases this will firstly be a polite request for the offender to stop their heckling. Do you have a code of conduct? We expect members of the audience to respect the performers, other paying members of the audience, the staff and the venue. This means that we will do our utmost to ensure our customers can enjoy the show without having to put up with constant interruptions to the show or people talking while the performers are on stage. Additionally if you are seated in a position which is not to your liking, you have not been placed there to be picked on, you have been placed there because the house staff have to carefully place all guests. We ask all guests to please be polite and understanding to our staff.